Planned Furniture Promotions takes great pride in the lasting relationships we’ve built with furniture retailers across the country. Below you’ll find transcriptions of personal recordings from our clients in the furniture industry, each describing in their own words how PFP helped them with their unique cash-raising event. These testimonials can also be heard on our Success Stories page.


KAREN SAUERS, COLONIAL MODERN FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what wouldyou say?

Karen Sauers, Colonial Modern Furniture

Hi, my name is Karen Sauers from Colonial Gallery, Colonial Modern Furniture. Our company was incorporated in 1965. We're located in Pittsburgh, Pennsylvania area. We chose Plan Furniture Promotions to run an event for our stores. We had two locations, one being an outlet store location and the other being our main store location. We did this because we were selling our outlet store location. We also had water damage on our main store location.

We chose PFP after we met in and interviewed with several other companies. We felt the most comfortable with PFP, their management team, and felt that they could do the best job for both of our locations. PFP came in and did everything that they had explained to us in advance. They were very professional, very easy to work with, stayed on top of everything, ran the events as if they were part of our family. They handled the customer service extremely well.

PFP ran the events with the highest integrity. They handled any customer complaint immediately and very professionally. They handled everything and our reputation stayed fully intact.

We are members of the community and that was very important to us. We would highly recommend Plan Furniture Promotions to any store for any event. They handled two different events for us. One was a store closing event, the other was a event that led up to a going out of business event. They handled them with the utmost professionalism. I would highly recommend them to any other furniture store.


 

SCOTT LEISHMAN, LEISHMAN INTERIORS COMPANY TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Scott Leishman, Leishman Interiors in Albuquerque, NM

My name is Scott Leishman. I am the owner of Leishman Interiors in Albuquerque, NM. We have been in business incorporated in Albuquerque, NM since 1974, which is our 40th year as of 2013.

In the last five years, our business has suffered greatly due to the market, the housing market and the economy. As a family owned business, we had many concerns about staying open. We also had made a decision over a year and a half ago to proceed with some kind of liquidation sale, and to go out of business.

In a six month period, we have talked with two different liquidation, GOB companies that we had heard about through advertising or some other form, through other companies that had done this. We were not impressed with those companies. I had talked to a couple of representatives from them, one of them on the phone and one of them in person. I did not feel good about using them.

Through a referral of a representative in my industry, in the furniture business, we were given a call by Andrew Winans, who represents Planned Furniture Promotions, and we sat down and talked, and within an hour of that time, I knew that this was the right company for me to be involved with as far as our forty year business, that he would handle it professionally, and I knew it was the direction we wanted to go in.

Our sale started after Black Friday, and I was concerned about the advertising, the response that we were going to get. We started our sale, and it was an Anniversary Sale at first. That was the promotion that they wanted to start with. I was so impressed with the professionalism in every concern that Planned Furniture Promotions started with ended up the sale over a three month period after that. It totally met my expectations. It was very successful for me. It met every expectation. I was completely satisfied with the results.

There is an expectation that you have, being in a higher end furniture store and design business that we were in, that the concern might be that our customer base would be disappointed in a liquidation sale or a going‐out‐of‐business sale, and the product that we would have, and also keeping my name and our family name in a good rapport with the city and the long‐lasting reputation we have had in business. I can’t think of one time, during our sale, that there was a serious problem that didn’t get resolved immediately that we had with any of our customers. I believe that I could go on in this industry if I needed to in Albuquerque, and that reputation would not be hurt.

The time that I have been in business, I’ve never met a more professional crew of men and women, who has come into my store, who have such a great knowledge of the furniture business. Most all of them have had experience in the home furnishings business themselves or have worked these promotions for years and years.

I believe they’re very knowledgeable. They don’t do other kinds of liquidations. They’re called Planned Furniture Promotions. I would recommend them to anyone who is looking to do some kind of a liquidation or going‐out‐of‐business sale.


 

JIM VAN PELT, BAKER FURNITURE COMPANY TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Jim Van Pelt, Baker Furniture Company

My name is Jim Van Pelt, President of Baker Furniture Company. A small family furniture business located in Cramerton, NC just about 12 miles west of Charlotte, NC and we just recently selected Planned Furniture Promotions to do a retirement/going out of business sale. After interviewing several different promotional companies, we were very impressed with the people at Planned Furniture Promotions and they were very professional, actually most impressive, so we decided to use their company after we had interviewed seven additional companies.

We had a phenomenal sales event and it masterminded by a team lead by Mr. John Coffey. His team really did a magical job. So impressed from the beginning to the end, it was a consistent, professional event.

I would have to extend our highest recommendations to Planned Furniture Promotions because from the beginning to the end Planned Furniture Promotions actually surpassed all of our expectations. It allowed our company and our family to retire our business in the most pleasant way and a most respectfully manner. So we were just delighted the way the event ended, the way it started and everything in between. It was just exceptional.


 

SUSAN GREENBAUM, GREENBAUM INTERIORS TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Susan Greenbaum, Greenbaum Interiors

I am Susan Greenbaum from Greenbaum Interiors, 62 years in business in Patterson, NJ and also in Morristown, NJ. In considering changes reflecting the current environment in our industry, we decided that it was necessary to move to a smaller location outside the inner city that we had been in for the 62 years. In planning for that, we knew we had to liquidate as much inventory as possible before we could even contemplate a move. As we have 140,000 square foot facility.

When we knew we had to do this we knew to call PFP based on friends of ours in the industry who have used them before. From the moment PFP crew arrived we were very impressed with the personnel and the fact that they really worked hard to protect our reputation that we had worked so hard to build for 62 years and being that we were continuing in business it was very important to us. From the sales people to the delivery people who worked along with some of my staff – it was a very professional and fantastic experience.

PFP results with us were exactly what we had hoped for, which was reducing our inventory to the point that it would be easy for to move to our new location and we did achieve that goal. I would definitely recommend PFP to others in the industry for their professionalism, clarity and details. There were no surprises which in today’s world is very important. I would highly recommend them for any type of special event your store would need.


 

MARK PARRISH, BOBS FURNITURE GALLERY TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furnitur e Promotions did to assist them, what would you say?

Mark Parrish, Bob’s Furniture Gallery

This is Mark Parrish and I own Bob’s Furniture Gallery in Joplin, MO and we’ve been in business, it’s a family owned business, its four th generation. We have been in business for over 65 years. The reason we are getting out of furniture business is because the way the economy has been for about the last four years, the down turn in the economy and then the Tornado that hit Joplin in May 2011 really devastated this town.

What there building back right now and everything seems to be a lot of lower end of the furniture business then what I was in for the housing and stuff that is being rebuilt at this time. Having looked a few companies in this going out of business process the reason we chose Planned Furniture Promotions is because the response that I had gotten from listening to some salesman that had carried the lines that I was in to, feedback I had gotten from them that they had either done GOB’s in or had done just st ore promotions in and everything I heard about them was all good feedback.

I was approached by Tom Liddell of PFP came down and looked at my store a couple of times thought they could do us some good. When I finally made the decision to do it I was still pretty comprehensive on doing it because I had just never done anything like this in my life. I was well pleased with everything that they did from the beginning to the end. They were very professional people; they brought in the right sales people ……. The atmosphere like we had in this town I mean what was left of this town they did more than what could be expected. Because of that I appreciate PFP and what they did for me and my family.

Planned Furniture Promotions I would recommend to anyone in the furniture business that is thinking about going out of business or wants to run some large promotion that I feel like they are one of the finest companies out there for this job.


 

ROBERT PARRISH, BOB’S FURNITURE GALLERY TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what wouldyou say?

Robert Parrish, Bob’s Furniture Gallery

My name is Robert Parrish. I was associated for about 30 years with my dad’s furniture company named Bob’s Furniture Gallery. I was primarily active in it approximately 20 years ago and got reactivated in it about 3 or 4 years ago after his death.

My brother Mark Parrish ran the business and we sold …. high end furniture business in a town of Joplin, MO which was hit by a Tornado. After the Tornado hit we were pretty devastated not only in Joplin but it put a big dent in our gross sales and we made a decision that the high end portion of the furniture business was probably not the place to be and that when we decided to go out of business. My brother chose PFP he said they were big, nationally known and they came down and made us an offer as they said they would and basically they followed up on everywhere on their offer. While our sale was not the most profitable sale they ever had I’m sure. They worked their butt off and did what they said they do. There was a sales manager named Brandon, a salesman named Kim and some staff named Anna and Jimmy. Those people were just wonderful and basically everything went smooth. I wish the time would have been in a little bit in a different bracket of business but that’s not the way it was. They did come down…. There well financed, well managed and they probably did 3 to 4 million dollars’ worth of sales in 6 months where our normally average would have been around 2 million or maybe even a little less in a year. We did get the store cleaned out and everything was smooth.

If I were to find myself in this position again which I am sure I won’t but for those people who finds themselves in a position where their stores not bringing the cash flow it needs to bring in to viably remain open I would suggest contacted them at an early moment rather, than a later moment because if it is way too late you are going to waste a lot of money of your own. Get in and get out be done be over. I would certainly recommend these people to anybody.


 

LOUIS CASEY, CASEYS FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Louis Casey, Casey’s Furniture Incorporated

Good Morning this is Louis Casey I am President of Casey’s Furniture Incorporated in Temple, Texas in central Texas. Our 3rd generation furniture store which I have been basically running for the last 43 years. It was time for me to retire and I started looking at my option and had known about Planned Furniture Promotions to some degree but I had never met any of the principals. We did meet and came to an agreement and we are today in the final day of a very successful going out of business sale. I’m as I say am a 3rd generation resident of Temple. Have served in several leadership roles in the community and of course was very concerned about our reputation both as a business and personally and Planned Furniture Promotions has absolutely done everything I that asked them to do for me to exit this industry with a very professionally well done event.

We have during the event exceeded my top line expectations both in volume and in profitability. The crew here today the final day of this event is working just as hard today as they did the first day of the event. I have been astonished at their energy. I have been astonished at their capabilities and a tremendous amount of fun putting on this event. If you are ever looking for a partner to help you with a high impact event I can’t recommend PFP any higher. They have met all of my expectations. I look forward to being friends with the folks that help me do this event for the rest of my life. I would encourage you if ever you are looking for a partner look hard at PFP.

Thank you very much.


 

TOM VANDER, GRAFFIS FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial transcript. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Tom Vander, Graffis’s Furniture

This is Tom Vander-Hayden from Graffis Furniture in South Bend, Indiana. We had the state come through and tell us that we were going to lose our building. I’m at the age where I decided it was probably time to get out of the furniture industry, so I started checking on some of the promotional companies. After doing quite a bit of research, I came up with PFP. I had two meetings with them here at the store. They explained to me what was involved with the process of the sale. We finally came to an agreement and got things started relatively quickly.

They sent the sales manager who …….. He was here every day, every hour of every day, seven days a week. He was absolutely spectacular. The people he brought in to aid with the sale were also spectacular. We had Tammy who worked the office, we had four sales people, and four warehouse delivery people.

Just a quick note on the delivery people: we had people call after our deliveries were made, thanking us for having such fine people representing our store during the delivery process.

PFP just knows what they are doing, and they will do exactly what they say they will do. I could not be more pleased. It was a pleasant experience. We exceeded what we had expected as far as monetary gains. We are still in the process of just finishing up a few things, because the sale just ended two days ago. As I say, they are very professional. They handled our customers extremely well. They handled our staff very well, and they dealt with me and my wife which sometimes isn’t the easiest thing to do, but they did it extremely well. There were no high spots, low spots…it was just a very smooth, consistent process. I would definitely recommend PFP. If anybody out there would like to call me, I would be more than happy to discuss the details of the sale.

Thank you very much.


 

JR DIFFEE, COLONY HOUSE FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial transcript. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Jr Diffee, Colony House Furniture

Hi, this is JR Diffee. My family’s business for the past 75 years was Colony House in Arlington, VA. I’ve had a little time to think and prepare for this recording. Hopefully it will be helpful to you. First, I want to say that making the decision to close down Colony House, I wish I hadn’t waited so long. We might have had a better return had we done a sale event a little earlier. Also, if you’re thinking about doing a sales event, don’t do it yourself. You could be putting even more money at risk. Let a professional do it for you. When I started searching for a company to run the event for me, I interviewed a variety of people including planned furniture promotions and others I had done some business with in the past.

I chose PFP, Planned Furniture Promotions, for the following reasons. They presented to me a collaborative retailing formula and showed me that my event could generate a lot more revenue and profit than I thought possible. Another reason that I chose PFP was that my organization and I were out of gas. Battles of the past few years had taken their toll on us physically and emotionally as well. I had downsized the staff as much as I could, and it would have been difficult to hire and train a staff to step back in and operate toward the volume that they had projected. PFP was able to bring in enough staff to our event to compliment my remaining staff from sales management to accounting and back office functions to warehouse and delivery service. They really were great to work with. The other strength of PFP was the rug program that they have. We had a rug program in the past, but it never generated the revenue that theirs did during our GOB event this past fall. In the end we generated almost two years of business and shared a very handsome profit.

Thank you PFP. This was the best experience I’ve had in this industry in a lot of years. After the experience I had with Planned Furniture Promotions, I’m actually negotiating with them right now to join their company to see if I can provide the services they provided to me to other retailers in the industry. Someday maybe I can help you. Good luck.


 

TAMMI DUPREE, GEORGETOWN INTERIORS TESTIMONIAL

This is a transcription of an audio testimonial transcript. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Tammi Dupree, Georgetown Interiors

Hi this is Tammi Dupree from Georgetown Interiors in Alpharetta, GA. We hired Planned Furniture Promotions to come in. They were highly recommended. We were in a little bit of a different situation from other retailers in that we weren’t closing our store or going out of business, but moving and building a new store. So, it was imperative that our clients and our customers be treated the way that they were accustomed to being treated for forty-two years that we’ve been in business.

The people from PFP came in, took control, and treated our people like they were golden. We had a wonderful experience. I would recommend it (PFP) to anybody.

Whether you are closing your business, moving your business, or downsizing your business, I think that you’d be really happy with the people from Planned Furniture Promotions. I know that we were.


 

JANET SUSSAN, SUSSAN FINE FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial transcript. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Janet Sussan, Sussan Fine Furniture

My name is Janet Sussan, and I’ve owned Sussan Fine Furniture in Dickinson, Texas for fourteen years. In April of 2010 I got a call from the owner of the building to notify me that my lease was up in December. When I realized that time was running out and I needed to take action and find a company that I could trust to help run the sale, my husband felt like he could do it all, but I knew deep in my heart that he could not. I became very frustrated and I didn’t really know what to do. On a Friday night I was sitting in my office feeling sorry for myself, and I got a call from a guy by the name of Tom Liddell out of nowhere. I didn’t know him from Adam, except he was with Planned Furniture Promotions. He really was a nice person, and listened to what I had to say. Next thing you know he was in our store that very next Monday, three days later, to talk to me about running a sale.

Unlike most companies, he looked at the store, he evaluated the inventory, and he told me what he thought his company could do from a profitable point of view in running a sale with our store. He was very much figure oriented. He was very personable, and he made me comfortable with what he said. Most importantly, his company would buy into the proposition of running a sale with all of the other companies. I had to put my money up front and gamble. I would have to let other companies use my money to buy inventory to put into my store to run the sale. At this point in my life, I couldn’t afford to take the risk. Planned Furniture Promotions bought into the proposition, and of course with my family furniture position and our reputation in Galveston County in the industry, we didn’t feel like it would be much of a risk. So, I decided to go with Planned Furniture Promotions. They came into my store. They were very orderly. They took an inventory that we agreed upon. They couldn’t believe the quality level of furniture they were going to sell. My manager was the very best in the industry. I would go to work with him on a day to day basis on any day of the week in any city in the United States.

That’s how much I respect the person that did my sale. As it turns out, the sale ran, they got organized in October, and then they got their people in place, and then probably Thanksgiving weekend is when we started the going out of business sale. We did that because we could get 30% more interest in the sale in going out of business than we could in store closing. So, the sale started, and it continued to crank. I’ve never seen anything like it in my life. I could not believe that people in Galveston and surrounding counties would come out to something like this, but they did. They continued to support the sale for five months. Everything in the showroom was sold. Everything that they brought in was sold. I cannot tell you enough how honest they are, and how true to their word they are when they told me they’d leave me with a broom swept store and a broom swept showroom, that it was exactly as they said.

If I ever had to do it again, knock on wood, I would call Planned Furniture Promotions. I think when it’s all said and done, with what everyone promises and all the commitments that are made, they the number one company to run any kind of a sale like this. This is their specialty and their expertise. They did 150% of everything they promised. Because of their ability to run a professional sale, it gave me the capability of taking some time off so that I could start up my smaller business. I am continuing on with our family furniture tradition and opening a 7,500 square foot furniture boutique in Houston, closer to where I want to be, closer to where the action is financially and economically and closer to my customers that would drive all the way to Dickinson to get a little piece of Sussan Fine Furniture.

My new name is J. Sussan Interiors, and if anyone cares to call me for a reference, I’d be very happy to give them one. I would definitely recommend Planned Furniture Promotions to anyone wanting to close down a business of a substantial scale. They don’t pick just anybody to get into partnership with. You know, they look at the whole financial situation, they look at your inventory dollars, and they look at what the sale can do for everybody. I feel very honored that they agreed to take on my project.


 

JACK BURKE, LEO BURKE FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Jack Burke, Leo Burke Furniture

This is Jack Burke, with Leo Burke Furniture in Richmond, VA. We’ve got a high end furniture store that we’ve had since 1958. We recently concluded a going out of business sale that we partnered up with PFP on, and it was a wonderful experience. We had used other companies in the past for high impact sales, and upon further review it became increasingly clear that we made the right decision using PFP.

We had gotten to this point by certainly analyzing the ugh………..it was no mystery………it was a down cycle………..but we were also looking at trends as we were moving forward here in this industry, and decided that going forward with the business was probably not the best thing to do. We did our due diligence, and talked to several companies that handle these kind of sales, and after speaking with them, decided that PFP’s business plan was the certainly the best way to handle an event like this.

As we moved through the sale and at the conclusion of the sale, I feel like we definitely made the right choice. I would be delighted to speak with anybody that’s considering closing their furniture store, and giving them more details about our experience and why I think PFP has the best business plan.

I feel like PFP delivered on everything they promised. It was a wonderful experience. We can certainly look everybody in the eye in the community. They left the store broom cleaned just like they said they would. It was a professional operation from start to finish.


 

HARRY SAMUELS, SAMUELS FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Harry Samuels, Samuels Furniture & Interiors

I am Harry Samuels President of Samuels Furniture in Memphis Tennessee. We are a 94 year old company and the economy got to our business in a big way. We are in the medium to high end. The builders quite building the empty rooms to fill so our volume went down and I had to get rid of some expense so I hired Planned Furniture Promotions to close my bigger store. It was a 30,000 square foot store. When they came in I had a really good positive experience with them. Both with the Executives that showed me the plan and the Manager that implemented it and the sale went on and I think we ended up having a very good sale. I had one other Company do it before and I was not pleased, it was not a good sale. It was ….it was a re merchandising sale. We have a very loyal customer basis the store would that’s been in the community for 94 years. I was very pleased with the way the sale went we didn’t get but maybe one or two customers that questioned the motive operation but the Manager here was very quick to offer their money back and pick up the goods. That is just the way we having been doing business for years and years and that’s the way it continued.

They definitely met my expectations, they maintained the Samuels name in the community and I didn’t have any complaints from any of my customers and the sale actually went very, very smoothly, more smoothly than I ever thought it would. I would recommend Planned Furniture Promotions to anybody, I would be glad to talk to them about it and give them a good recommendation.


 

MARVIN SHERMAN, LIBERTY FURNITURE COMPANY TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Marvin Sherman, Liberty Furniture Company

My name is Marvin Sherman, and I’m the president and owner of Liberty Furniture Company in Jacksonville, FL. We’ve been in business for eighty-seven years, and I’ve been with the company for sixty of those years.

We have always handled good quality furniture and treated our customers well. We needed to, with the economy as bad as it’s been, find someone to help us run a sale to close down our business, and we interviewed several companies. We were recommended about a company called Planned Furniture Promotions. A gentleman named Roy Hester, who is vice president of the company, came and proposed to us what they would do, how they would do, and how the sale would proceed. We were very impressed with the presentation, and we checked his reputation and found it to be just as promised. So, we selected them to run a sale and they set up a plan we thought was very interesting. They knew what kind of business we had done in the past, and Mr. Hester was very confident in the fact that they would be able to meet the highest numbers we’d ever done in the past as far as with the sale, and I’ll tell you they did exactly as promised.

They had wonderful people. They brought in people, they did the advertising, they had the sales people there, and they had the systems and everything. We were very, very pleased with what the results were. They had given us scenarios about how much business we could expect to do. At the beginning we were a little shaky about whether they would do it or not. They not only did what they proposed, they exceeded what they proposed, and did more business than anyone had expected.

We were concerned and wanted to make sure that our good name and our good reputation would not be tarnished with the sale that we ran, and we can tell anybody that is the case. We can face anybody in our city and our area and say to them, “We did what was right. You got your furniture, and you were treated fair and right, and we know you’ll be happy.”

Everywhere I’ve been since the sale is over, people have expressed the fact that they are sorry we are out of business now, and that they’ve enjoyed doing business for all these years with us. We wanted to make sure that our good name and our reputation would not be tarnished with the treatment of our customers during the sale, and I’m happy to say that is the case.

We’d be very happy to talk to anyone who would like to ask about our experience and recommend them. They were outstanding people. They treated our customers very fairly. We had customers who were very pleased, and we are very satisfied with the results. We’re happy to recommend Planned Furniture Promotions and Mr. Roy Hester and his company to anyone who’s interested and has need for such an event.

Thank you very much.


 

GINA BRUNO-DUNN, BRUNO’S HOME FURNISHING TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Gina Bruno-Dunn, Bruno’s Home Furnishing

My name is Gina Bruno Dunn. I am from Oklahoma City. Our store is called Bruno’s Home Furnishing. We are a sixty year old furniture store, family owned, third generation. My father was still involved in the business at the age of 86. We suffered in economic times. We had our record year in 2007 and this being 2010, we decided we needed to close the doors.

We are leading ourselves into bankruptcy because of a rough time. Someone recommended PFP. I called and contacted them. They called me back within an hour. It was incredible what they could offer us to save our building and our name and reputation. They came in and paid off our bank and protected us from creditors. PFP fulfilled everything we’d asked them to help us with: to help us with the bank, help us with our back ordered customers, and help us keep the reputation of the name with closing the business. They far exceeded all of those things. Not only did they preserve our name, but the community respected our closing.

Most of the people who came into our going out of business sale actually congratulated us on our sixty years and were very thankful that we were in this community. I don’t think this would have happened if we hadn’t found PFP, because we would have left on a bad note due to the money we owed to people and vendors. It was really nice to find a company like PFP. I would say that I would highly recommend PFP. Is it an easy road? No, but it was the best thing that could have ever happened to our store after sixty years of business so that we could leave on a great note in our community.

I really appreciate everything they did.


 

FRANK BRUNO, BRUNOS FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Frank Bruno, Bruno’s Furniture & Accessories

Hello my name is Frank Bruno of Bruno’s Home Furnishings at 3704 Northwestern in Oklahoma City. I was in business 60 years and the furniture sales dropped off and so we were actually losing money when we called them. We had gotten into liabilities that exceeded our capital….. assets so we needed some help some ways and that why we called them. Why did we call PFP because it looked like they were more experienced than the other company we were dealing with. It would be a better company to bring in. They worked real hard I couldn’t believe how hard they worked. They pulled us out of bankruptcy I guess you might say we didn’t have to declare bankruptcy. We got our bills paid anyway that was a good feeling.


 

SAM KROUNGOLD, PROPPER BROTHERS FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Sam Kroungold, Propper Brothers Furniture

My name is Sam Kroungold, formerly President of Propper Brothers Furniture in Manayunk, Pennsylvania. Propper Brothers was in existence beginning in 1888, yes 1888, and after 122 years of wonderful life in the furniture world, I made the difficult, yet correct decision to close the stores and move on to a different chapter in the life of mine and my family’s, and for the real estate that has housed Propper Brother Furniture since the beginning. I interviewed many different companies and people who are in the line of work that PFP is in. You know, just as with all relationships, you hit is off with some and you don’t with others, and some people you kind of click and enjoy speaking with them, and have confidence and a level of trust.

When I initially met with Tom Liddell, we established some sort of a camaraderie relationship. I trusted Tom, and I had a level of confidence in his representation of what PFP did as a business and what I could expect from them in terms of their level of performance and professionalism. They outperformed themselves in just about every area. They represented me, myself, my company in a manner that I would have expected had I been running the show.

The manager of the sale was phenomenal. He came in, he assessed the situation, he took over, he made me feel at ease, and he ran a wonderful event. I have already recommended PFP to two other retail establishments who have actually reached out to me and inquired about my experience and who I would recommend to run sales for them.


 

DOUG FISHER, DRINNIN'S HOME FURNISHINGS TESTIMONIAL

TL – Doug Fisher, Tom Liddell with Planned Furniture Promotions here. And we would like to have your input, from the heart, what your experience with PFP is.

DF – Well, I had an Ethan Allen store in Wichita, Kansas, and I contacted Roy Hester. We talked and about two years later, three years later I contacted Roy again and we decided that we were going to liquidate our store in Wichita, Kansas, our Ethan Allen operation there. And Roy flew in, talked to us and we decided that that was the best thing for us to do, to maximize our return on our inventory and also work with a professional sales staff. We had Harvey Williams, that conducted our sale, and Harvey is the ultimate professional. He did a great job, worked seven days a week, he was there all the time, I knew every day where we were with the numbers and the sales, possibility [profitability?] of the sale, and all our costs, and it was truly an easy experience and I really enjoyed working with Harvey and again with PFP in closing out our store in Wichita. And we had a great success and we had a great auction at the end of the sale and everybody came out a winner. So, it was a great deal for Kay [?] and myself, and I think it was a good deal for any dealer to look at what PFP can do for them in the future of closing out their business in the most professional fashion that they can. So…

TL – A quick question. Can you tell us how the sale performed compared to your original expectations?

DF – Well, the sale, we got about 2-1/2 times our annual volume during our sale. And the profitability was very good. We, Harvey was able to maintain a high profit on all of the art goods and the augments to goods and that really helped us paying off our debts and getting out from under the burdens of the financial structure that we had set up. That’s what I have to say about PFP.

TL – Well that’s great, and thank you so much for taking the time to talk to us.


 

FRANK SCHOFIELD, SCHOFIELD’S DREXEL HERITAGE AND SCHOFIELD’S FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial given by….

Frank Schofield, Schofield’s Drexel Heritage and Schofield’s Furniture,

FS= Frank Schofield, of Schofield’s Furniture

RH=Roy Hester of Planned Furniture Promotions

FS – Good morning!

RH – Good morning Frank, Roy Hester. Well, in your own words, would you mind telling us what your experience with Planned Furniture Promotions was?

FS – Yes.

RH – I’ll be quiet and turn it over to you. We want to hear what we’ve done for Frank Schofield and Schofield’s. Or what Planned Furniture Promotions has meant to you.

FS – Yeah, well, we, well we just hooked up with them when we moved from Expo, when we closed out Drexel Heritage and Schofield’s on Expo and moved to Town and Country. OK, well, we used the firm in, I can’t remember the years, but we were very happy with them and we moved the business to Town and Country in Sacramento and we were there for over 10 years. And then I had the mishaps of having eye problems that affected my sight and I wasn’t able to watch the business and we decided that because of my health it’s time to close it up. So we phoned Mark Bannon who we worked with approximately 10-plus years earlier and he got us all set up and assigned Harvey to us and came in and did an inventory and we had no question, we didn’t shop around, because we’d had previous experience and in the meantime we had run a couple of inventory reduction sales that we had professional people come in and do, and, but that particular firm used…well in inventory reduction, there was no outside money or anything, it was just inventory, but when they do a going-out-of-business sale they useyourmoney, and Furniture Planned Promotions [sic] usestheirmoney, and so we weren’t interested in anyone like that, and we were so successful with Furniture Planned Promotions [sic] and what they did for us when we …. the one store and moved, that it was set in our minds from the beginning that there wouldn’t be anyone else. And they came in and I would say it would be between 60 and 90 days, took over the running of the business, and there was no other inventory used but ours and then when our inventory was way down they had completely gone through the Schofield customer list and they started their promotion. The final figures were roughly $7.3 million and we had a very handsome profit in the share of that. It’s something that if we’d try to do on our own, we’d have sold maybe a million, a million and a half and then we’d end up with the rest of the inventory we didn’t know what to do with. And it was just tremendously successful when it was all over, the fact that they don’t buy anything that aren’t in sets and everything. I only had $23,000 worth of inventory left, which is absolutely nothing compared to what we’d had if we’d tried to do it ourselves or hired one of these companies that go out and buy with your money and everything. To me, there’s just no question who to use. I mean, if you have no investment other than your name and your reputation, you’re going out of business, somebody else is carrying the ball for you, it’s just that simple. It was just a tremendously successful event.


 

HAL BAHLINGER, KORNMEYER’S FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Hal Bahlinger, Kornmeyer’s Furniture

Having been in the business for over fifty years, operating a company that had been in business one hundred and twenty-seven years, it was a very scary thing for us to approach what we had to do, and that was to completely sell the business out. After shopping I think three or four prospective people to work with, we finally wound up with [PFP]. The first four weeks to five weeks, I really was walking around there in awe, and very skeptical of everything. Then, I started doing some checks and balances to see if PFP was living up the their honesty and expectations, and everywhere I went I found nothing but a fair and very honest group of people working from top to bottom. They just bent over backwards at every chance they could to keep me aware of what was going on and why it was going on and what they projected and what they planned to do.

Bottom line, I remember they said in the beginning, we should realize around $750,000 went to Kornmeyer’s. I think they exceeded that by a little bit, and exceeded that more than that I think…I can’t remember all the numbers. Anyway, the whole thing with when PFP came in and said they’d give us a broom swept, clean building…when you really break that down to what it really means, it’s hard to conceive, but I was there to the bitter end, to the last auction, and it’s amazing how well and how smooth everything went. I had no problems at all. They did better than expectations. Even up against LSU football on Saturday night and afternoons, it really threw the sale off, but PFP made up for those losses there toward end.

We were most concerned about the family reputation, since we’d been in business for one hundred and twenty-seven years. If PFP were to put any shame to our family name, the Bahlinger name.and the Kornmeyer name in the community because it had built such a reputation. I was worried that after the sale, after PFP was gone, that there would be an aftershock. I have not had the first call or the fist complaint about how the sale was conducted, which I think is a real credit to PFP.


 

CARRIAGE HOUSE FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what would you say?

Steve Fritts, Carriage House Furniture Incorporated

We have been in business in that location since August of 1975. We had come to the point where we had an opportunity to sell our position in our lease of our building. I had done some research in-- I talked to Planned Furniture Promotions before, and that felt like they were my best ticket as far as what we needed completed in a very short period of time for a going out of business sale.

My experience with my Planned Furniture Promotions sale was extremely pleasant. They were professional. They were dedicated. They were sincere to our employees and to our customers. It couldn't have been a more positive experience as far as I'm concerned dealing with a going-out-of-business sale. They just truly surpassed my expectations and we were able to close a business we had been in for 43 years. We were able to close it and get out of the building in 32 days.

The people at Planned Furniture Promotions were incredibly loyal to the business. They were sensitive to our employees. They were considerate and professional to our customers.

We exited with our reputation not only intact but held high. You couldn't have asked for a better ending as far as I'm concerned. I would absolutely recommend PFP to any retailer that is looking to do a special event. These people know what they're doing.

They're professionals, they're efficient, and they're dedicated to serving the retailers. Without a doubt, I would have nothing but good things to say about PFP.


 

LEXINGTON FURNITURE TESTIMONIAL

This is a transcription of an audio testimonial. The question poised to PFP clients is: If another retailer called you to ask about what Planned Furniture Promotions did to assist them, what wouldyou say?

Hugh James, Lexington Furniture Company

My name is Hugh James. I’m with Lexington Furniture Company in Lexington, Kentucky. I decided that I was going to sell my building, which I did, and downsize my business. So this was not a going out of business sale. This was a store closing sale. A friend of mine in Louisville had closed his store and gone out of business and he recommended PFP, and we were friends and he was very well pleased with the performance of PFP.

My experience with PFP was very good. They are professional, well organized and probably the hardest working group of people that I’ve been associated with in my 43 years of being in business. The manager of PFP actually finished vacuuming the floor, my carpets today, himself. So he’s just really a top flight organized manager. Everybody from top to bottom worked extremely hard. They were all knowledgeable, professional, very personable. The sales staff was terrific. The support staff we had two ladies, they were right on point, very detail oriented, very organized. The delivery process went excellent. Everything from the warehouse delivery, sales, support, the manager, everything was just worked in tandem together. Couldn’t have been any better.

I would definitely recommend PFP. It’s been a good experience for me.